Privacy Policy for Beleef-Orania.co.za
Effective Date: 11-07-2025
Last Updated: 18-08-2025
Website: https://beleef-orania.co.za
At Beleef-Orania.co.za, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. We comply with South Africa’s Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).
1. Who We Are
Beleef-Orania.co.za is a locally run online platform based in Orania, South Africa. We provide a community-focused business directory powered by WordPress and Contact Form 7.
- All visitors are automatically assigned the “Guest” role.
- Guests may apply to become a “Listing Owner” by completing a verification form that collects sensitive information to prevent scams.
- Approved Listing Owners gain access to an upgraded dashboard where they can manage their listings and purchase monthly subscription packages.
2. Information We Collect
We collect both personal and non-personal information when you interact with our site:
a. Information You Provide Voluntarily
- Full name, email address, phone number
- Business name, physical or mailing address
- Identity verification documents and sensitive details (for Listing Owner applications)
- Company registration numbers (if applicable)
- Banking or payment details (for subscription billing)
- Additional profile information, CF7 inquiry responses, or newsletter sign-ups
b. Information We Collect Automatically
- IP address, browser type/version, device information
- Pages visited, access times, referral source
- Cookies, Google Analytics, Facebook Pixel, and similar tracking technologies
- Server logs and error reports to troubleshoot form-routing and other technical issues
3. How We Use Your Information
Your data enables us to:
- Create, verify, and manage Guest and Listing Owner accounts
- Route Contact Form 7 messages to the correct Listing Owner via dynamic tags
- Process monthly subscription billing for Listing Owner packages (the only transactions on our site)
- Send service-related communications and, with consent, newsletters
- Detect, investigate, and prevent fraud or abuse
- Analyze and improve site functionality, content, and marketing efforts
- Fulfill legal, regulatory, and accounting obligations
4. Legal Basis for Processing
We process your personal data under these lawful grounds:
- Your explicit consent (e.g., Listing Owner verification, newsletter signup)
- Performance of a contract (e.g., subscription agreement for listing packages)
- Compliance with legal obligations (e.g., financial record-keeping)
- Legitimate interests (e.g., fraud prevention, platform optimization)
5. Disclosure of Your Information
We do not sell your personal data. We may share it with:
- Subscription and payment processors (e.g., Stripe, PayFast)
- Email service providers (e.g., MailChimp) and analytics partners (e.g., Google Analytics)
- Hosting and security vendors (WordPress hosts, firewall services)
- CF7 or SMTP plugin developers for troubleshooting and updates
- Law enforcement, regulators, or courts when required by law
6. Data Retention
We retain your data only as long as necessary to:
- Fulfill the purpose for which it was collected (account management, subscription tracking)
- Comply with legal and accounting obligations (up to seven years)
- Resolve disputes and enforce our agreements
- Keep inquiry and form-submission logs (up to 12 months for support and fraud monitoring)
- Maintain newsletter subscription lists until you unsubscribe or request deletion
- Honor backup and archival schedules as defined by our hosting provider
7. Your Rights (POPIA & GDPR-Aligned)
You have the right to:
- Access and receive a copy of your personal data
- Request correction, update, or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time (without affecting prior lawful processing)
- Lodge a complaint with the Information Regulator of South Africa or your local data protection authority
8. Security of Your Information
We implement appropriate safeguards, including:
- SSL/TLS encryption for data in transit
- Secure servers with role-based access controls
- Web application firewalls and regular vulnerability scans
- Automated backups and systematic plugin/theme updates
- Incident-response procedures in the event of a data breach
9. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Enable core site functionality and preserve form inputs
- Remember language and display preferences
- Collect analytics through Google Analytics
- Support targeted marketing via Facebook Pixel
You can manage or disable cookies in your browser settings, but some site features may not function properly without them.
10. International Data Transfers
When we transfer data outside South Africa (e.g., for hosting, analytics, or email services), we ensure:
- The destination country provides adequate data protection
- Standard contractual clauses or equivalent safeguards are in place
11. Children’s Privacy
Our platform is not intended for anyone under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us to have it removed.
12. Third-Party Links
Our site may contain links to external websites (e.g., local business portals). We are not responsible for their privacy practices. Please review each site’s privacy policy before sharing personal information.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in operations or legal requirements. Any revisions will be posted here with a new “Last Updated” date. Continued use of the site constitutes your acceptance of those changes.
14. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Email: navrae@beleef-orania.co.za
Phone: +27 82 341 1292
You may also contact the Information Regulator of South Africa at:
https://www.justice.gov.za/inforeg/
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